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Frequently Asked Questions
Which are the countries eligible to order from Canadian Insulin?
You can place an order from anywhere in the contiguous USA, as well as from Alaska, Puerto Rico, and Hawaii. Flat shipping rates apply to all destinations within the contiguous USA. However, some additional charges may apply for shipping to Alaska, Puerto Rico, and Hawaii.
How does Canadian Insulin Work?
Canadian Insulin provides an affordable solution to costly diabetes medications in the United States. By partnering with licensed Canadian pharmacies, we offer medications at a lower cost. Once you register with us, you can browse our selection of affordable insulin and diabetes supplies. After placing an order, we work with our licensed pharmacy partners to fill/refill your prescription(s).
What is the reason behind the huge price difference between local pharmacies in the USA and Canadian Insulin?
Prices for medications are less in Canada. That is why we partner with registered and licensed pharmacies in Canada to ship your prescription, so you can save more with us.
How to reach us if there is an error or problem with your order?
Our customer service representatives are committed to helping you in every situation. You can reach us via: Email: service@canadianinsulin.com Toll Free Number: 1-844-560-7790 Fax: 1-866-951-0118 Or via hat at the bottom right corner of the screen.
How do you ship cold products?
We use specifically designed, medical-grade, refrigerated gel pack containers to ship all of our insulin orders, ensuring that they remain cold during the transit. It’s important to note that insulin can survive for up to 30 days at room temperature.
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