You may cancel an order without any charges or penalties until 11:59 PM CST on the day of purchase. If you cancel the order after this time, please email us at service@canadianinsulin.com or call us at 1-844-560-7790.
Dear Valued Customer,
We want to inform you about the ongoing Canada Post labour disruption, which began on November 15, 2024. This situation may lead to temporary shipping delays. Rest assured, we are closely monitoring the situation and working diligently to resume normal shipping schedules as soon as possible.
We Urge You to Place Orders Immediately
To avoid running out of essential medications, we strongly encourage you to place your orders as soon as possible to cover your needs for the next few months.
Why We Don’t Use Private Couriers
You may wonder why we don’t utilize private courier services like FedEx or UPS to avoid delays. Unfortunately, private courier companies prohibit the shipment of prescription medications from international pharmacies to U.S. consumers. This policy stems from past regulatory issues involving controlled substances shipped by illicit websites. Although we only supply legitimate, non-controlled medications with valid prescriptions, these blanket restrictions prevent us from offering expedited courier options.
We remain committed to ensuring the safe and timely delivery of your medications through the most reliable means available.
For updates on the strike, please check the Canada Post Status Page.
If you have any questions, feel free to contact us via chat or by phone at 1-844-560-7790. We deeply appreciate your understanding and patience during this time.
Warm regards,
The Canadian Insulin Team