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Important note: We are committed to providing you with safe and affordable medication when you need it. In anticipation of the upcoming Canada Post strike, we have secured alternative shipping options to avoid delays. We strive to keep costs as low as possible but please note that with the increased costs associated with alternatives available while Canada Post services are interrupted, additional fees may apply.

Shipping Information

Shipping As Usual (Updated 05.24.25)

At Canadian Insulin, we know how important it is for your medications to arrive on time, in safe condition, and without surprises. With the possibility of a Canada Post strike looming, we’ve proactively upgraded our shipping processes to ensure continued, reliable delivery—so your treatment is never interrupted.

What’s Changing?

As of May 21, we have added a new shipping carrier option for all orders originating from Canada. We have taken this precautionary step to ensure we can continue to provide fast, reliable and secure delivery, regardless of any Canada Post service disruptions. 

At present, no shipping surcharge will apply to orders shipped through conventional Canada Post Express or Standard shipping methods.   

Should a postal strike occur, the following surcharges will apply, in order offset some of the cost of the premium carrier service:

  • Cold-Packed Products: Orders of fewer than 3 units will include a $50 shipping surcharge
  • Dry-Packed Products: Orders under $300 will include a $35 shipping surcharge

In the event we need to use the premium carrier and apply a surcharge to your order, you will see this additional charge on the product page and in your cart. No surcharge will be applied if 1) you’re buying 3+ units of Cold-Packed products (medications requiring temperature controlled packaging including Ozempic, Mounjaro, Wegovy) or 2) your order value is $300+ for Dry-Packed products – we will cover the additional cost of the Premium Carrier Service in either of these instances.  

International Options to Help You Save

We are committed to affordability. That’s why we also offer the same genuine, brand name medications sourced from several licensed international pharmacies including the United Kingdom, Philippines and more which:

  • Are not impacted by the strike
  • Do not include any surcharges
  • Offer the same trusted medications at a fraction of the cost compared to local prices

Express Shipping - from $25.00

Shipping with this method takes 3-5 days

Prices:
  • Dry-Packed Products $25.00
    Dry-Packed Products: $25.00 A shipping surcharge of $35.00 may apply for orders of $300.00 or less
  • Cold-Packed Products $35.00*
    Cold-Packed Products: $35.00 A shipping surcharge of $50.00 may apply for orders of less than 3 units
    Surcharge only applies to product originating from Canada
Shipping Countries:
  • United States (all contiguous states**)
Detailed Shipping Table

Standard Shipping - $15.00

Shipping with this method takes 5-10 days

Prices:
  • Dry-Packed Products $15.00
  • Not available for Cold-Packed products
Shipping Countries:
  • United States (all contiguous states**)
Detailed Shipping Table

Further Information

Flat Rate Shipping

We offer Flat Rate Shipping to all contiguous US states for Canadian Insulin customers. You’ll pay $15 for dry products and $35 for cold products. However, shipping to destinations such as Hawaii, Alaska, and Puerto Rico may need additional charges. We want to assure you that our team works closely with licensed pharmacies in Canada to provide the highest level of quality and service. Even with the flat shipping rates included in your order, you’ll still enjoy substantial savings on your prescription.

 

Reliable Thermal Shipping

We take great care to ensure that all orders requiring cold shipping are packed in medical-grade, refrigerated gel pack containers to maintain the highest quality of your products. However, please be advised that unforeseen conditions such as weather, climate, and political issues may cause some delays in delivery. Nevertheless, all insulin can survive for up to 30 days at room temperature, so you can rest assured that your order will arrive in good condition.

 

Shipping Times

Most Express shipments take 3 to 5 business days to arrive after your order has been verified, processed and shipped. Estimated shipping times for all other shipping services are indicated in the table above.

Shipping FAQs

Shipping Methods

DestinationTypeMethodCostEstimated Delivery Time
United States (all contiguous States**)RegularTracked Packet
(this option is only available when the order originates from Canada)
$15.005-10 days
United States (all contiguous States**)Express (Dry-Packed)Expedited Parcel $25.003-5 days
United States (all contiguous States**)Express+ (Cold-Packed)Xpresspost
(tracked)
$35.003-5 days
Hawaii, Alaska, Puerto Rico, and other locations and some International
(*with some country exceptions; see below
Regular (Dry-Packed)Courier Service
(tracked)
$15.00 (some additional charges may apply)5-10 days
Hawaii, Alaska, Puerto Rico, and other locations and some International
(*with some country exceptions, see below
Express (Dry-Packed)Expedited Parcel$25.00 (some additional charges may apply)3-5 days
Hawaii, Alaska, Puerto Rico, and other locations and some International
(*with some country exceptions, see below
Express+ (Cold-Packed)Courier Service
(tracked)
$35.00 (some additional charges may apply)3-5 days