How to ORDER

There are three easy ways to order from

First, you can order online by logging into or registering a free account. Second, you can order by fax.
The quickest and most convenient way to order is online. Third, contact our friendly customer service team during business hours.

To order by fax, simply download our Order Form, fill it out, and fax it to us along with your
original prescription to 1-866-951-0118.

You can also scan your completed order form and prescription and email them to us at [email protected].

Note that we require a valid prescription
to dispense prescription medication.

Please be aware there may be a customs delay on your order that could add up to 3 business days to your estimated shipping time. We apologize for any inconvenience this may cause.


Order Online

The easiest way! Order anytime,
on your schedule.


Order by Phone

Experienced Customer Service team is ready to assist


Order by Fax

Send a fax from your clinic or from your home.

How to
ORDER Online

To order online, simply follow these easy steps:

  1. Sign in or create a free account on our website.
  2. Find your insulin, diabetes medications, or diabetic supplies on our website and add them to your cart.
  3. Complete our secure and easy checkout process.
  4. Upload a valid prescription during checkout.
  5. That’s it, you’re done! You will receive an email confirming your order.

*Do not forget to upload your prescription when ordering any prescription medication or insulin. We cannot process orders for prescription products without a valid prescription.


How to
ORDER by Phone

Experience our customer service!

Please call us at 1-844-560-7790 to order by phone.

  • Be sure to have your valid prescription and medical information ready.
  • Download and sign our Customer Agreement.
  • Send us your signed Customer Agreement, along with your prescription, via email, fax, or mail.
  • That’s it!

How to
ORDER by Fax

Fax your prescription to us!

Our fax number is 1-866-951-0118.

  • Be sure to have your prescription and medical information ready.
  • You or your doctor can fax your prescription directly to us.
  • You will also need to fax us a signed Customer Agreement.
  • That’s it – we will contact you to finalize & confirm your order.


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