Effective Date: 08/11/2018

At CanadianInsulin (CanadianInsulin.com), we are committed to preserving the privacy interests of our customers. We have established the following Privacy Policy to outline the principles we follow in handling personal customer information collected on www.CanadianInsulin.com.

In order to create and maintain a customer account and to place orders for products or services on our website or by telephone and facsimile numbers, it is necessary for CanadianInsulin.com to collect detailed personal information from customers, and to obtain consent to disclose such information to other service providers and health professionals to facilitate customer requests for products and/or services. The collection and administration of this information is detailed below:

Principle 1 – Accountability

CanadianInsulin.com is responsible for maintaining and protecting personal information under its control. We monitor our policies and personal information safeguards on an ongoing basis.

Principle 2 – Identifying Purposes

CanadianInsulin.com collects customer personal information such as names, addresses, emails, phone numbers, and fax numbers for account registration. In order to provide requested products and/or services, fulfill customer orders, and process payments, additional information will be collected (i.e. billing information) in connection with the use of our website technologies, such as: cookies, tags and scripts used by CanadianInsulin.com and our partners, marketing partners, affiliates, and/or analytics or service providers. These technologies are used in analyzing trends, administering the site, tracking users’ behavior when browsing our website and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We use cookies for our shopping cart and to remember users’ settings. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

As is true of most websites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamps, and/or clickstream data.

We may combine this automatically-collected log information with other information we collect about you. We do this to improve services we offer you.


Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Suggested text: Visitor comments may be checked through an automated spam detection service.

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