CanadianInsulin – Combined Website Terms of Use & Telemedicine Agreement
IMPORTANT NOTICE: These Terms (“Terms”) govern your use of the CanadianInsulin.com website (“Website”), your customer account, and your participation in any telemedicine encounters facilitated through the Website. These Terms regulate Website use and telemedicine services only and do not replace any customer agreement(s) required to obtain medications or products.
By accessing the Website, creating an account, or participating in a telemedicine encounter, you agree to be bound by these Terms. If you do not agree, you must not use the Website or telemedicine services.
- Nature of Services
Canadian Insulin (“CanadianInsulin.com”, “we”, “us”, or “our”) provides administrative, informational, and coordination services to assist customers (“Customer”, “you”) in requesting prescription fulfillment services and, where applicable, participating in telemedicine encounters.
CanadianInsulin.com:
- Is not a pharmacy, wholesaler, or manufacturer
- Works with duly licensed pharmacies and dispensaries in Canada and internationally (“Pharmacy”)
- Facilitates customer requests for affordable medications
- Provides access to licensed healthcare providers for telemedicine encounters (“Telemedicine Providers”)
All medications are dispensed and sold solely by licensed Pharmacies. All medical decisions in telemedicine encounters are made solely by licensed Telemedicine Providers.
- Acceptance of Terms
By accessing the Website or participating in telemedicine services, you:
- Agree to comply with these Terms
- Acknowledge that these Terms apply to all Website and telemedicine interactions (current and future)
- Understand that these Terms do not govern the sale or dispensing of medications
If you do not accept these Terms, discontinue use immediately.
- Eligibility and Representations
You represent and warrant that:
- You are the age of majority in your jurisdiction
- You have the legal capacity to make decisions regarding your healthcare
- All information you provide is accurate, complete, and current
- You will maintain the confidentiality of your account credentials
- You will not share your username or password with any third party
Use of your login credentials constitutes sufficient evidence of identity for CanadianInsulin.com to process your requests.
- Medical Information and No Advice
You acknowledge that:
- All Website content is provided for informational purposes only
- Website content is not medical advice and must not be relied upon for diagnosis or treatment
- You must consult a licensed medical doctor for medical advice
- You must review all labels and information provided by the product manufacturer and dispensing Pharmacy
CanadianInsulin.com does not provide medical advice and does not replace your primary healthcare provider.
- Authorization and Appointment of Agent (Power of Attorney)
You hereby appoint CanadianInsulin.com, and where applicable its affiliated service providers, Telemedicine Providers, and participating Pharmacies (collectively, “Authorized Agents”), as your authorized agents and attorneys‑in‑fact for the limited purpose of facilitating the processing of your requests, coordinating telemedicine encounters, and enabling the fulfillment of prescription‑related services.
This authorization includes, without limitation, the authority to:
- Collect, use, and disclose your personal and health information as necessary to provide services
- Transmit your medical information, prescriptions, and documentation to licensed Pharmacies, Telemedicine Providers, and other third‑party service partners
- Communicate with healthcare professionals, including your prescribing physician, Telemedicine Providers, and dispensing Pharmacies
- Facilitate the review of your medical information by a licensed Telemedicine Provider for assessment, diagnosis, treatment planning, or prescription validation
- Coordinate administrative steps required to process your requests, including account verification, documentation review, and communication with fulfillment partners
- Arrange for packaging, shipment, or delivery of medications by licensed Pharmacies, where applicable under your separate customer agreement
Scope of Authorization
You acknowledge and agree that:
- Telemedicine Providers may issue clinical recommendations or validate prescriptions based solely on the information you provide, where permitted by law
- Authorized Agents act strictly as facilitators and do not assume the role of your primary healthcare provider
- CanadianInsulin.com does not dispense, sell, or ship medications and does not take title to any products
- All dispensing decisions are made exclusively by licensed Pharmacies in accordance with applicable laws and professional standards
Duration and Revocation
This authorization:
- Remains in effect until revoked by you in writing
- May be revoked at any time, except where actions have already been taken in reliance on this authorization
- Does not limit your right to seek care from any healthcare provider of your choosing
Your use of the Website or participation in telemedicine services constitutes informed acceptance of this limited Power of Attorney.
- Telemedicine Services
Telemedicine encounters may be offered through videoconferencing or similar technology. During a telemedicine encounter:
- You may see and hear the Telemedicine Provider, and they may see and hear you
- Information you share may be used for diagnosis, treatment, follow‑up, or education
- No part of the encounter will be recorded without your written consent
- All privacy and confidentiality laws applicable to in‑person care also apply to telemedicine
Expected Benefits
Telemedicine may provide:
- Improved access to licensed healthcare providers
- Convenient evaluation and treatment from remote locations
Possible Risks
You acknowledge potential risks, including:
- The Telemedicine Provider may determine that an in‑person visit is required
- Technology failures may delay evaluation or treatment
- Rare security breaches could compromise personal medical information
You will be notified promptly if any security issues arise.
- Telemedicine Consent
By participating in a telemedicine encounter, you confirm that:
- You understand you may withdraw consent at any time without affecting future care.
- You understand the Telemedicine Provider may recommend an in‑person visit if clinically appropriate.
- You understand that no results can be guaranteed or assured.
- You understand that privacy laws applicable to medical information also apply to telemedicine.
Your participation constitutes informed consent to telemedicine.
- Information Collection and Use
To establish and maintain your customer account, you must enter into a customer agreement during the ordering process.
You consent to:
- The collection of personal and health information
- The transmission of such information to third parties, including Pharmacies and Telemedicine Providers
- The handling of your information in accordance with our Privacy Policy
By providing personal information, you agree to these Terms and the Privacy Policy.
- Prohibited Transactions and Legal Compliance
You acknowledge that:
- Information or products displayed on the Website do not constitute an offer to sell
- Products and services are available only through licensed Pharmacies under agreement with CanadianInsulin.com
- CanadianInsulin.com may deny any request where advertising, notice, or sale may be unlawful
You are solely responsible for compliance with all applicable laws in your jurisdiction, including import laws and restrictions.
- Pricing and Website Listings
You acknowledge that:
- All prices displayed on the Website are subject to change without notice
- CanadianInsulin.com may adjust prices at any time
- CanadianInsulin.com may deny requests for price matching
Website pricing does not constitute a binding offer.
- Website Availability and Limitations of Service
The Website is provided on an “as‑is, as‑available” basis.
You acknowledge that:
- Access may be interrupted or delayed
- CanadianInsulin.com is not responsible for any damage, loss, or cost arising from Website unavailability or delays
- Disclaimer of Warranties
CanadianInsulin.com:
- Makes no representations or warranties regarding the Website or telemedicine platform
- Disclaims all implied warranties, including merchantability, fitness for a particular purpose, usefulness, non‑infringement, completeness, accuracy, and reliability
All risks associated with Website and telemedicine use are borne solely by you.
- Limitation of Liability
To the maximum extent permitted by law, CanadianInsulin.com shall not be liable for:
- Direct, indirect, incidental, or consequential damages
- Damages arising from inability to use the Website or telemedicine services
- Damages to computer systems or data resulting from Website use
Your sole remedy is to discontinue use of the Website and telemedicine services.
- Intellectual Property
All trademarks, content, and materials on the Website are used under license and may not be copied, reproduced, or distributed in whole or in part.
- Third‑Party Links
The Website may contain links to third‑party websites.
You acknowledge that:
- CanadianInsulin.com is not responsible for third‑party content or accuracy
- Inclusion of a link does not imply endorsement
- You access third‑party sites at your own risk
- Account Termination
CanadianInsulin.com may terminate your customer account at its sole discretion.
- Severability
If any provision of these Terms is found invalid or unenforceable, that provision shall be ineffective only to the extent of such invalidity and shall not affect the remaining provisions.
- Entire Agreement
These Terms constitute the entire agreement governing your use of the Website and telemedicine services and supersede all prior communications regarding these matters.
- Amendments
CanadianInsulin.com may update or modify these Terms at any time. Notice of amendments will be posted on the Website. Continued use constitutes acceptance of revised Terms.
- Contact
For inquiries regarding these Terms, please contact CanadianInsulin.com through its official website.